The list of surcharges below includes the most common surcharges. Other surcharges may apply. The surcharges are exclusive of GST and are subject to change at any time without notice.
Changes in fuel prices result in fluctuating costs for the transport industry, necessitating a variable fuel surcharge which may rise, fall or be removed, in line with movements in fuel prices.
| Month | Express Services (Int'l and Domestic) | Road Service |
| April 2024 | 30.0% | 30.5% |
| March 2024 | 30.0% | 30.5% |
| February 2024 | 28.5% | 29.5% |
| January 2024 | 28.0% | 32.0% |
| EMERGENCY SERVICE SURCHARGE (ESS) ADJUSTMENT |
| Effective 13 November 2023, the ESS will no longer be applied to any shipment. |
| Description | Surcharge (AUD) |
| Pre 9am Delivery | $30.00 per shipment |
| Pre 12am Delivery | $20.00 per shipment |
| Saturday Pickup | $65.00 per shipment |
| Dedicated Pickup | $50.00 per shipment or $0.75 per kg (whichever is higher) |
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Remote Area Delivery |
International $1.00/kg minimum $35.00, Domestic $0.40/Kg minimum $15.00, per shipment. Download Remote Area Locations |
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Remote Area Pickup |
International and Domestic $1.00/kg minimum $35.00, per shipment. Download Remote Area Locations |
| Consumer Goods - ID8000 | $20.00 per AWB |
| Dangerous Goods in Excepted Quantities | $15.00 per AWB |
| Dry Ice (UN1845) | $20.00 per shipment |
| Over Sized Piece | $75.00 International, $35.00 Domestic, per piece |
| Over Weight Piece | $160.00 International, $85.00 Domestic, per piece |
| Non Stackable Pallet | $450.00 International, $225.00 Domestic, per piece |
| Address Correction | $20.00 International and Domestic, per shipment |
| Shipment Preparation (Data Entry) | $16.00 per shipment |
| Elevated Risk | $50.00 per shipment |
| Restricted Destination | $45.00 per shipment |
| Pickup/Delivery and Returns | ||||
| When using any TNT Domestic service (effective 6th August 2023) | ||||
| Click here to view a list of our Remote Areas. | ||||
| e-Returns: Returns | $23.00 per AWB | |||
| e-Returns: Futile Delivery/Pickup | $23.00 per AWB | |||
| Manual Consignment Note Fee | $28.00 per AWB This fee applies to AMXP, ONFC, FASH services |
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| e-Returns: Storage | $23.00 per AWB | |||
| Remote Area Pickup | $35.00 per AWB | |||
| Remote Area Delivery | $35.00 per AWB | |||
| Residential Pickup | $6.00 per AWB | |||
| Residential Delivery | $6.00 per AWB | |||
| Re-Delivery Fee | $23.00 per AWB | |||
| Manual Handling Processing Fee | $15.50 per item | |||
| Book-In Request Fee |
$40 per request A fee per shipment (per consignment note) for each request to defer the delivery date/time beyond the standard transit time. This fee can be charged more than once per shipment and is in addition to any other applicable surcharge or fee in relation to the shipment, including the existing Redelivery/Futile Delivery fee (RED) for every failed delivery attempt. |
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| Book-In Storage Fees |
A fee applies per shipment (per consignment note), per day, for storing the shipment prior to the deferred delivery as follows: Day 1 to Day 2: No Book-In Storage fee will be applied for the first two days. * Day 1 is the next business day after we receive the shipment at the destination FedEx station. (ST1) Day 3 and Day 4: storage fee of $50 per shipment (per consignment note), per day. (ST2) Day 5 onwards: storage fee of $75 per shipment (per consignment note), per day. These fees are in addition to any other applicable surcharge or fee in relation to the shipment, including the Book-In Request fee (CB1) for each request to defer the delivery date/time beyond the standard transit time. |
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| TNT Extended Warranty (Class A) | $0.60 per $100 value | |||
| TNT Extended Warranty (Class B) | $1.25 per $100 value | |||
| TNT Extended Warranty (Class C) | $6.00 per $100 value | |||
| Dangerous Goods (Road Express) | $69.00 per AWB Surcharge per consignment. In addition, the MHP Fee will apply per item to each and all items consigned under the same consignment note where that consignment contains Dangerous Goods, including any non-Dangerous Goods items consigned under that consignment note. (Dangerous Goods consignment notes are to contain Dangerous Goods items only.) |
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| Dangerous Goods (excluding Road Express) | $229.00 per AWB Surcharge per consignment. In addition, the MHP Fee will apply per item to each and all items consigned under the same consignment note where that consignment contains Dangerous Goods, including any non-Dangerous Goods items consigned under that consignment note. (Dangerous Goods consignment notes are to contain Dangerous Goods items only.) |
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| Western Australia Regional Surcharge (LR) |
10% - For all shipments travelling to Western Australia regional/country locations, excluding Perth and applicable to the following services: Road Express (XPDD), Fashion Express (FASH), Technology Express (COMP) Examples:- Sydney (SYD) to Tom Price (TPR) - Surcharge applies Brisbane (BNE) to Perth (PTH) - Surcharge doesn't apply Perth (PTH) to Albany (ABY) - Surcharge applies Albany (ABY) t Perth (PTH) - Surcharge applies Perth (PTH) to Perth (PTH) - Surcharge doesn't apply Perth (PTH) to Melbourne (MEL) - Surcharge doesn't apply |
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| Tail Lift Pickup | ||||
| When using any TNT Domestic service (effective 6th August 2023) | ||||
| Tail Lift Pickup Surcharge (TP1): 30kg to 99kg (7, 8, 9) | $45.00 - A surcharge per consignment note with a chargeable weight of 30kg-99kg requiring MHE | |||
| Tail Lift Pickup Surcharge (TP2): 100kg to 299kg (7, 8, 9) | $85.00 - per consignment note with a chargeable weight of 100kg-299kg requiring MHE | |||
| Tail Lift Pickup Surcharge (TP3): 300kg to 499kg (7, 8, 9) | $120.00 - per consignment note with a chargeable weight of 300kg-499kg requiring MHE | |||
| Tail Lift Pickup Surcharge (TP4): 500kg and over (7, 8, 9) | $250.00 - per consignment note with a chargeable weight of 500kg and over requiring MHE | |||
| Tail Lift Delivery Surcharge (TD1): 30kg to 99kg (7, 8, 9) | $45.00 - per consignment note with a chargeable weight of 30kg-99kg requiring MHE | |||
| Tail Lift Delivery Surcharge (TD2): 100kg to 299kg (7, 8, 9) | $85.00 - per consignment note with a chargeable weight of 100kg-299kg requiring MHE | |||
| Tail Lift Delivery Surcharge (TD3): 300kg to 499kg (7, 8, 9) | $120.00 - per consignment note with a chargeable weight of 300kg-499kg requiring MHE | |||
| Tail Lift Delivery Surcharge (TD4): 500kg and over (7, 8, 9) | $250.00 - per consignment note with a chargeable weight of 500kg and over requiring MHE | |||
| (7) - This applies to XPDD, ONFC, AMXP, FASH, SDAY, FSFS/FSFC, DNET services | (8) - Surcharge applies (on a per consignment note basis) if we are required to provide Material Handling Equipment (MHE) (e.g. forklifts) at the pickup address or the delivery address (or both) do not have MHE we consider necessary to safely pick up and/or deliver shipments with a chargeable weight of 30kg or more | (9) - These are in addition to any other applicable surcharge or fee in relation to the shipment, such as the Manual Handling Processing (MHP) Fee | ||
| Oversize Freight | ||||
| When using any TNT Domestic service (effective 6th August 2023) | ||||
| 1.50 to 1.99 meters | $16.00 per item | |||
| 2.00 to 2.99 meters | $35.00 per item | |||
| 3.00 to 3.99 meters | $46.00 per item | |||
| 4.00 to 4.99 meters | $286.50 per item | |||
| 5.00 to 5.99 meters | $516.00 per item | |||
| 6.00 meters and greater | $687.00 per item | |||
| Heavyweight Residential Delivery Fee and Heavyweight Residential Pickup Fee | ||||
| When using any TNT Domestic service (effective 24th August 2022) | ||||
| Residential delivery of consignments with a chargeable weight of 30kg and over, but less than 100kg. |
$63.00 per AWB This fee will be applied in addition to any other fee or surcharge in relation to the consignment, including the existing Residential Delivery Fee (RSD) and/or Residential Pickup Fee (RSP) of $5.50 per consignment for delivery to and/or pickup from a residential address. This fee applies to AMXP, ONFC, FASH, SDAY services |
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| Residential delivery of consignments with a chargeable weight of 100kg and over. |
$198.00 per AWB Fee per consignment for pick up from a residential address4 with a chargeable weight5 of 100kg and over. This fee will be applied in addition to any other fee or surcharge in relation to the consignment, including the existing Residential Delivery Fee (RSD) and/or Residential Pickup Fee (RSP) of $5.50 per consignment for delivery to and/or pickup from a residential address. This fee applies to AMXP, ONFC, FASH, SDAY services. |
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| Residential pickup of consignments with a chargeable weight of 30kg and over, but less than 100kg | $63.00 per AWB | |||
| Residential pickup of consignments with a chargeable weight of 100kg and over. | $198.00 per AWB | |||
The current volatility of world crude oil prices has resulted in increased costs for the air freight industry and courier services worldwide. This has necessitated the need to introduce an indexed fuel component as part of our invoice. The component will rise, fall or be removed in line with movements in fuel prices and will be applied to all Jet Worldwide's international and domestic services.
The index is linked to the monthly average of the daily mid-spot price for a gallon of kerosene type jet fuel (Rotterdam ARA). Monthly fuel prices are published by the US Department of Energy and can be found online.
Jet Worldwide reserves the right to change the fuel invoice component for any of our courier services with or without notice and to manage the amount and duration.
The current value can be found at the top of this page
Due to the threat of terrorist acts to all airlines worldwide, our carrier airlines have introduced a security charge of 2% to our invoices. Hence, a security charge of 2% is added to all of our customer invoices.
A surcharge is applied when shipping to a destination country and operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism. Destination countries affected: Afghanistan, Burundi, Iraq, Libya, Mali, Niger, South Sudan, Syria and Yemen.
A surcharge applies when shipping non-document products to a destination country that is subject to trade restrictions imposed by the UN Security Council. Destination countries affected: Central African Republic, Democratic Republic of Congo, Eritrea, Iran, Iraq, North Korea, Libya, Somalia, Sudan, Syria, and Yemen.
A surcharge is applied when any piece, including a pallet, has a single dimension in excess of 120cm. Shipment pieces, skids or pallets that exceed 300 cm in any single dimension require prior approval. We reserve the right to assess additional surcharges.
A surcharge is applied when any piece, including a pallet, exceeds 70 kg (scale or volumetric weight).
A surcharge is applied when any pallet in a shipment cannot be stacked, either on request of the shipper or by nature of the shape, content or packaging of the goods on the pallet. This Charge may apply in addition to Oversize Piece
A surcharge is applied per shipment when the delivery destination location is remote. Remote is defined as islands and highlands, a postal code, suburb or town that is difficult, inaccessible or infrequently served.
Download Remote Area Locations
A surcharge is applied when the pickup location is remote and the transport charges are being billed to the account holder at destination or a third country
Download Remote Area Locations
In countries where Saturday is not a regular business day,DHL can arrange an ad-hoc pickup of smaller shipments up to 30 kg. The service is available at selected postal locations only. For further details contact Customer Service
If your business needs a dedicated vehicle to collect unusual shipments, or a pickup outside normal business hours, we can arrange this for you. For further assistance please contact Customer Service
A surcharge is applied per shipment when the destination address provided by the Shipper is incomplete, outdated or incorrect. The delivery may still be completed once the correct address has been determined.
Fee*** of $15.50 will be charged per item on items sent via any TNT Domestic services that are not compatible with TNT's sortation system and require manual handling due to size*, weight**, fragility (including glass), poor packaging or unusual shape (including tubes, flat pack items and dangerous goods).
* Length <200mm or>1200mm and/or Width <100mm or>600mm and/or Height <15mm or>800mm and/or Diagonal Length >1200mm
**Weight <250g or>30kg
*** A MHP fee will be charged for an item in addition to any other applicable surcharge for the consignment, including oversize surcharge and Dangerous Goods surcharge.
A surcharge will be applied on heavyweight residential deliveries to and pickups from a residential address when using any TNT Domestic service. These fees will be applied per consignment on domestic shipments.
These fees will be applied in addition to any other fee or surcharge in relation to the consignment, including the existing Residential Delivery Fee and/or Residential Pickup Fee of $5 per consignment for delivery to and/or pickup from a residential address.
surcharge is applied when the handling and transport involves ID8000 consumer goods such as Perfumes, aerosols, nail varnish, after-shaves, and prescription medicines. Such contents are also Dangerous Goods and sent to consumers (ie. B2C). Accepted from approved shippers only
A surcharge is applied per shipment when the handling and transportation of shipments involves substances and commodities that are in Excepted Quantities in compliance with IATA Dangerous Goods Regulations. The gross weight of such shipments cannot exceed 1 kg per piece. Such contents are accepted from approved Shippers only.
A surcharge is applied per shipment when the handling and transportation of shipments involves Dry Ice UN1845 used as a freezing agent for non-dangerous goods such as diagnostic specimens. Such contents are accepted from approved Shippers only.
A surcharge is applied per shipment when the handling and transportation of TDI shipments involves substances and commodities classified as fully regulated in accordance with the IATA Dangerous Goods Regulations. DG class 2, 4, 5, 6, 8 and 9 commodities, according to IATA regulations. The service code is either transmitted by the shipping tool, or captured by the origin facility as part of the DG check or in RCTS by network operations. Such dangerous goods are restricted to single piece shipments that weigh no more than 30kg and are accepted from approved Shippers only.
Class 1: Explosive material
Class 2.3: Toxic gas.
Class 3: UN1204, UN2059, UN3064, UN3343, UN3357, UN3379.
Class 4.1: UN1310, UN1320, UN1321, UN1322, UN1336, UN1337, UN1344, UN1347, UN1348, UN1349, UN1354, UN1355, UN1356, UN1357, UN1517, UN1571, UN2555, UN2556, UN2557, UN2852, UN2907, UN3317, UN3319, UN3344, UN3364, UN3365, UN3366, UN3367, UN3368, UN3369, UN3370, UN3376, UN3380, UN3474.
Class 6.2: infectious substance exempt UN3373.
Class 7: Radioactive material including Excepted Packages
| Customs Service | How We Charge | Additional Charge (AUD) |
| Broker Notification | Per shipment | $15.00 |
| Release to Broker | Per shipment | $60.00 |
| Bonded Storage | Per kg per day | $0.17/kg per day, minimum charge $10.00 |
| Formal Clearance | Per AWB | $88.00 ($1000 threshold), $190 ($10,000 threshold) |
| Personal Effects | Per shipment | $150.00 |
| Post/Clearance Modification | Per shipment | $100.00 |
| Export Declaration | Per shipment | $15.00 |
| Advance Payment | Per shipment | $20.00 or 3% of the credit advanced, if higher |
| Disbursements | Per shipment | $ 20.00 or 3% of the credit advanced, if higher |
At importers request, Jet Worldwide will provide the necessary paperwork to the customers designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed. Billed to the importer Bonded Storage. Charges may apply
At importer's request, the release of a shipment to the customer's designated custom's broker of choice. Jet Worldwide will not only transfer the necessary customs documentation but also move the inbound shipment from the point of arrival to the brokers location within the same customs office. The broker performs the last mile delivery.
Storage charges apply when the shipment cannot be released by Customs due to inaccurate or missing paperwork. Charges take effect three calendar days after the freight arrival date or broker notification, whichever is later. Holidays and Weekends are included in the count of 3 calendar days.
Applied in selected countries, when importing goods with an aggregated declaration value or weight exceeding the limits set by destination Customs Authorities, or due to other regulatory requirements are excluded from routine clearance on a consolidated manifest and thus require individual clearance
Covers additional work required to declare, document and process import shipments with declared personal effects.
At importer’s request, the modification by Jet Worldwide of value, commodity, country of manufacture, or terms of trade information after the import clearance process for a shipment, to correct or elaborate on what was submitted previously to Customs or when import details such as the ABN number are incorrect on the declaration. Charges apply only when the original error was not made by Jet Worldwide.
Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight. Where automated export systems are available to the public, shippers may avoid the charge by submitting the export declaration online. In the case of import billed shipments Jet Worldwide will submit the export declaration in order to accelerate the export at origin and pass the charge to the payers account. Always billed to the transport payer. Only charged for Export Declaration Number requests for goods valued < AUD 2000
An administrative charge is applied to any import of a shipment for which Jet Worldwide has to advance duties, taxes or regulatory charges for receivers with whom Jet Worldwide has no contractual business relation e.g. private consumers. Jet Worldwide assumes the financial risk of non-repayment, for which the charge is applied based on the credit advanced, subject to a standard minimum. Applied to receivers with no duty account
By contractual agreement, the regular use of Jet Worldwide's bond or credit line to disburse import duty, tax or regulatory charges levied to an inbound shipment, on behalf of an account receiver/importer. Customs clearance is accelerated as a result and the receiver/importer is invoiced for the import charges after delivery.
Additional charges for Customs Services may apply in certain countries.
A late payment fee of $25 per week, will be incurred if issued invoices are not paid in full by their due date.
To arrange or discuss how our air freight or courier services can help contact us on 1800 208 309 for AU or 09 275 1955 for NZ. We are ready to take care of your shipping needs. For further information browse our service range or enquire online.