SHIPMENT TERMS AND CONDITIONS
This is a summary of our main terms and conditions.
You may Agree or Disagree at the bottom of this page.

Our full terms and conditions are on display and available from Jet Worldwide International Express Service Centres

About our terms and conditions
1. Our contract with you:
These terms and conditions, together with those available from our Service Centres, are all the terms of the contract between you, the sender of the shipment, and us, Jet Worldwide International Express. When you give us your shipment, you accept our terms both for yourself and for anyone else who has an interest in the shipment. Our terms and conditions also protect anyone who we may contract to collect, transport or deliver your shipments. No employee of Jet Worldwide International Express or anyone else has any authority to change any of our terms or conditions, or make any promise on our behalf

2. What 'shipment' means:
'Shipment' means all documents or parcels that travel under one airwaybill. You certify that shipment details are complete and accurate

3. International Shipments:
You appoint us as your agent to conduct Customs clearance and entry and certify Jet Worldwide International Express as consignee solely for the purpose of designating a Customs Broker to perform Customs clearance and entry

4. Shipments we do not accept:
We do not accept as a shipment anything that
- is restricted by IATA (International Air Transport Association) or ICAO (International Civil Aviation Organization)
- we decide we cannot transport safely or legally

You can get full information from our Service Centres about shipments that we do not currently accept.
You certify that your shipment is not restricted by any of the above

5. Inspection and Charging:
You agree that we may open and inspect a shipment for any reason at any time. We charge according to the higher of actual or volumetric weight
6. If you have asked us to bill the receiver or a third party:
You agree to pay all shipment charges, and destination duties and taxes, for this shipment if the receiver or third party does not pay
7. Claims:
If you wish to claim for a lost (includes misdelivered) or damaged shipment:
- you must claim in writing
- we must receive your claim within 30 days from the date that we accepted your shipment
- please send or take your claim to your nearest Jet Worldwide International Express office.

What we are liable for
8. Extent of our liability:
(Subject to conditions 11 and 13). In respect of any one shipment, our liability for any loss or damage however occasioned is limited to the lowest of these three amounts:-
- US $100, or
- the actual amount of any loss or damage suffered by you; or
- the actual value of the shipment. This does not include any commercial value or special value to you or to any other person

What we mean by 'actual value':
9. The lowest of the following amounts, determined as at the time and place we accepted the shipment

Documents
- The cost of repairing and replacing the document, or
- The cost of reconstructing or reconstituting the document

Parcels
- The cost of repairing or replacing the parcel, or
- The resale or fair market value of the parcel
The actual value of a parcel cannot be more than the original cost to you plus 10 per cent.

Shipment Insurance
10. We recommend that you take out shipment insurance. We can arrange insurance for you for up to US $5 million. But please note that our shipment insurance does not cover consequential damages, or loss or damage caused by transportation delays. If you do not tick the Shipment Insurance YES box on the front of this airwaybill, you assume all risks of loss or damage

What we are not liable for
11. Delayed shipments:
We shall make every reasonable effort to deliver your shipment according to our normal delivery schedules but these are not guaranteed and do not form part of this contract. We are not liable for any delays.

Circumstances beyond our control:
12. We are not liable if a shipment is lost, damaged, or misdelivered because of circumstances beyond our control. These include
- 'Act of God', for example an earthquake, cyclone, storm or flood
- 'force majeure', for example war, plane crash, or embargo
- any defect or characteristic to do with the nature of the shipment, even if known to us when we accepted it
- any action or omission by anyone outside Jet Worldwide International Express.
For example
- the sender of the shipment
- the receiver
- an interested third party
- Customs or other Government officials
- the Postal Service, other carrier or other third party who we contract to serve locations that we do not serve directly. We are not liable even if the sender did not ask for or know about a third party arrangement.

We are also not liable for electrical or magnetic damage to, or erasure of, electronic or photographic images or recordings

Consequential damages:
13. We are not liable for the following, whether they arise in contract or any other form of civil action, including negligence, and even if they are our fault
- consequential or special damages or loss
- other indirect loss
- breach of other contracts
Consequential damages or loss include, but are not limited to, lost income, profits, interest, markets and use of contents

Warsaw Convention
14. If the transportation of a shipment involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention may apply. The Convention governs, and in most cases further limits, our liability for loss or damage to such shipment

I/We AGREE with the above Terms and Conditions

I/We DISAGREE with the above Terms and Conditions